Christopher Hennighan
Software Engineering Leader · Staff IC & Manager
I modernize legacy UIs to React, ship integrations (Stripe, HubSpot, Mailchimp, WhatsApp), and roll out practical AI tooling that boosts developer velocity. Hands-on, pragmatic, ROI-focused.
Get in TouchWork Experience
Help Scout
Software Engineering Manager
Aug 2024 — Present- Settings → React migration: -35% settings tickets, +20% feature velocity.
- AI Resources Hub to accelerate adoption of AI-enhanced dev tooling.
- Led integrations (HubSpot, Mailchimp, Stripe, WhatsApp): +12% 3P app usage.
- Revamped JavaScript Guild (RFCs, proposals) driving cross-team standards.
- Engineer development plans & skill gap analyses adopted by other managers.
- “Bolt + HSDS” starter → sidebar apps ~75% faster delivery.
2U
Software Engineering Manager
Nov 2022 — Jan 2024- Managed 5 engineers; 2 promoted to Senior, 1 to Lead.
- LTI proctoring compatibility layer → reduced exam cheating by 8%.
- Xpert (OpenAI assistant) → +10.5% learner conversion.
Trove
Software Engineering Manager
Jun 2021 — Oct 2022- Lululemon trade-in launches → 7-figure revenue, 100% uptime.
- Arc’teryx international + warehousing → 6-figure savings + 7-figure ops savings.
- Hired & onboarded 3 engineers; 100% retention.
PlayVS
Senior Software Engineer
Jan 2021 — May 2021- Modularized components; standardized React/TS/GraphQL; mentored junior engineers.
Slalom Build
Senior Software Engineer
May 2019 — Dec 2020- Bond Liquidity Dashboard (React/Angular 8) with AWS CodePipelines/Elastic Beanstalk.
- Serverless Node.js (Lambdas) for Natural Gas Pipelines.
- Driver Routing/Automation: Kinesis, Lambda, SQS/SNS, DynamoDB.
FRS Software
Senior Software Engineer
Dec 2018 — Apr 2019- Redesigned ASP.NET client; MVVM + Razor; Gulp/Karma/Mocha/Chai; LESS & ES6.
LendingTree
Software Engineer & Tech Lead
Aug 2017 — Nov 2018- Analytics system: JS client → ASP.NET Core API → Kafka → Adobe/Elastic; Adobe Launch integration.
Secure Blockchains, LLC
Co-Founder, Lead Frontend Engineer
Oct 2017 — Feb 2018- Frontend for first publicly available Ripple Escrow platform; client ↔ blockchain backend.
Principal Solutions (Lowe’s)
Software Engineer
Nov 2016 — Jun 2017- Client-side analytics solution; Visa Checkout API integration for Lowes.com.
SkilRoute
Co-Founder, Lead Frontend Developer
Mar 2015 — Dec 2017- Skill-based learning platform; multi-angular video player; admin & content delivery.
Sports Endeavors
Full Stack Web Developer
Mar 2014 — Jun 2015- Maintained 20+ sites; shipping tracking; Websphere migrations (Java EE/JSP/MyBatis/Struts).
About Me
Staff-level engineering manager & IC (React/Node/AWS). I specialize in React migrations, integrations (Stripe/HubSpot/Mailchimp/WhatsApp), and pragmatic AI tooling enablement. I help teams ship faster by unblocking critical issues, improving developer experience, and delivering clear, low-risk migration plans. I’m hands-on when needed, but I also put process where it helps—RFCs, guilds, and lightweight growth plans that raise the bar without slowing teams down.